What is your return policy?
NOTE TO SUNGLASS LOVERS EVERYWHERE: We want you to fall in blueLOVE with your new sunglasses and eyewear! In the event that your unworn regular priced product purchased from our website does not meet your expectations, you may return it postmarked within 30 days of the date you receive the package for full credit to your original payment method.
For any returns after 30 days, a 50% restocking fee will be charged to you. We do not accept any returns outside of 90 days, unless it is returned due to manufacturer defect.
You may return your product(s) for a refund if:
• The item has been unworn
• All items including the sunglass, case and cloth are returned
• The item is free of any damage caused by the customer
• The item is returned in original packaging
If the wrong item is shipped to you is due to a mistake on our part, your returned items will be shipped at no cost to you. Please contact TeamOPTX@OPTXrhodeisland.com for a prepaid shipping label to return the wrong item at no cost and a replacement will be sent with no shipping charge to you. If a damaged item is shipped to you, please notify us within 14 days from the date you receive your package. Any damage claim made after 14 days will not be accepted.
The return value is determined by the last retail price of the item. WE DO NOT ACCEPT RETURNS ON PRODUCTS THAT WERE NOT PURCHASED VIA THIS WEBSITE. Returns will only be accepted by contacting TeamOPTX@OPTXrhodeisland.com before returning your product.
*Please note: blueLOVE Eyewear reserves the right to final approval on all returns
blueLOVE offers free domestic shipping on all orders in the United States via Federal Express, 2nd or 3rd day depending on US geographical region. Shipping charges will apply on international orders based on region. Please contact TeamOPTX@OPTXrhodeisland.com for specific international shipping rates.
We are proud of the blueLOVE Eyewear sunglass/optical collections. Our products are made of the finest eyewear materials. All of our blueLOVE Eyewear sunglasses and optical frames are warranted for one year from the date of purchase against manufacturer defects. Please contact us via email TeamOPTX@OPTXrhodeisland.com if there is any issue with manufacturing defect or other quality of the product.